Terms & Conditions

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Last updated:     2026-01-27

Welcome to Fixrs! These Terms and Conditions govern your access to and use of our website, services, online booking system, and any related content  on Fixrs. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website. 

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Important Legal Notice: These Terms are provided for general informational purposes and do not constitute legal advice. Laws vary by jurisdiction. You should have a qualified lawyer review and customize this document for your specific business, location, and practices.

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1. Eligibility

You must be at least the age of majority in your jurisdiction to use this Website or book services. By using the Website, you represent that you meet this requirement.

2. Services and Information Disclaimer

All information provided on this Website, including descriptions of services, pricing, availability, promotions, blog content, hair care advice, and recommendations, is provided for general informational purposes only.

• Services, prices, and availability are subject to change at any time without notice.

• Results of hair services vary by individual based on hair type, condition, history, and aftercare. We do not guarantee specific outcomes.

• Images on the Website are for illustrative purposes only and may not represent exact results.

3. Online Booking, Appointments, and Payments

3.1 Booking

Appointments may be booked online, by phone, or in person, subject to availability. We reserve the right to refuse or cancel any appointment at our discretion.

3.2 Cancellations and No-Shows​

• Late cancellations or no-shows may result in fees, loss of deposit, or refusal of future bookings.

3.3 Deposits and Payments

• Certain services may require a non-refundable deposit.

• Prices listed exclude applicable taxes unless stated otherwise.

• We accept payment methods listed on the Website or at the salon.

4. Client Responsibilities and Health Disclosure

You agree to:

• Provide accurate and complete information when booking services.

• Disclose any relevant medical conditions, allergies, scalp conditions, hair treatments, medications, or sensitivities before services begin.

Failure to disclose relevant information releases us from liability for adverse reactions or unsatisfactory results.

5. Allergy, Sensitivity, and Chemical Treatment Disclaimer

Hair services may involve chemicals, heat, tools, or products that can cause irritation, allergic reactions, or damage.

• We are not responsible for reactions where clients fail to disclose sensitivities or medical conditions.

• Patch tests are recommended and may be required for certain services.

• By receiving services, you acknowledge and accept the inherent risks.

6. Aftercare Responsibility

You are responsible for following all aftercare instructions provided by our staff. We are not liable for results affected by improper aftercare, use of external products, swimming, heat styling, or environmental exposure after your appointment.

7. Gift Cards, Packages, and Promotions

• Gift cards have no cash value unless required by law.

• Promotions and discounts cannot be combined unless explicitly stated.

• We reserve the right to modify or discontinue promotions at any time.

8. Intellectual Property

All content on this Website, including text, images, logos, videos, designs, and trademarks, is owned by or licensed to Fixrs.

You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes

• Upload malicious code or attempt to gain unauthorized access

• Harass, threaten, or abuse staff or other users

• Post false, misleading, or defamatory content

We reserve the right to suspend or terminate access for violations.

10. Third-Party Links and Services

The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Access them at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

• Fixrs shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Website or services.

• Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless [Salon Name], its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

• Your use of the Website or services

• Your violation of these Terms

• Your failure to disclose relevant health or hair information

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. [Link to Privacy Policy]

14. Termination

We reserve the right to terminate or restrict access to the Website or services at any time, without notice, for any reason permitted by law.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the Canadian Government, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of that jurisdiction.

16. Changes to These Terms

We may update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Website constitutes acceptance of the updated Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Fixrs regarding use of the Website and services, superseding all prior agreements or understandings.